Thank you for your interest in Silenus Consulting Inc. (“Silenus Consulting”), our products and services (Products), and our website located at www.Silenus.com (“Website”). We provide you this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information about users of our Products and visitors to our Website. Most of our Website and Products can be used without giving any information. However, sometimes we need further information to provide requested services.

What we collect. Information that personally identifies you (personal information) or allows us to contact you will be requested explicitly. Generally, this information is gathered when requesting a service such as Product update or a Product data collection request, ordering newsletters, joining limited-access areas, signing up for an event or training, or when purchasing and/or registering Products. Personal information collected is often limited to email address, language and country or location, but may include other information when needed to provide a requested service.

Silenus Consulting also collects certain information about the computer hardware and software our Products run on and the usage of our Products. This information may include: the IP address, browser type, operating system, and Product activities and run times. This information is used for the operation of our Products, to maintain quality of our Products, and to provide general statistics regarding use of our Products.

The only personally identifiable information that we collect is that which is voluntarily submitted to us through an email or other form of correspondence, or by an explicit request from us. If you do not choose to send us any correspondence or do not agree to any data collection requests, then no personally identifiable information will be collected. Other information that we may collect, such as Product data collection requests, does not enable us to identify individuals.

Use of Personal Information. Silenus Consulting uses personal information to respond to correspondence, for contact when reasonably necessary and to administer the Website.

Disclosure. Silenus Consulting may use third-party vendors (e.g., data storage and processing facilities) to assist Silenus Consulting in administering the Website or providing our Products. Silenus Consulting may disclose personal information as necessary to comply with the law, regulation or other governmental authority.

Links. For convenience, we provide links to certain third-party websites and references to certain third-parties’ products and services. These links and references do not imply any sort of endorsement by the linked entity of Silenus Consulting or Silenus Consulting’s products or services, or vice versa. Note that the third-party’s privacy policy, and not Silenus Consulting’s, will govern your activities and any information you disclose when interacting with the third-party.

Security. Silenus Consulting employs procedural and technological measures, consistent with the demands of customer service, reasonably designed to protect personal information from loss or unauthorized access, disclosure, alteration or destruction.

Updating Personal Information. Updates to personal information that was provided to Silenus Consulting may be sent by email, and Silenus Consulting may be contacted by phone at our main office number (see Contact Us).

Policy Changes. Silenus Consulting reserves the right to change this privacy policy, and will post any revisions on the Website.

Questions? Reach us by email or phone (see Contact Us).